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Home > Products and Services > Prepaid SIM > Smile CHAT CHAT Prepaid SIM Card

Smile CHAT CHAT Prepaid SIM Card
Recharge Methods
Features
Overview

Overview

We give you a reason to “Smile” and “CHAT” with our Smile CHAT CHAT Prepaid SIM Card.

It is contract free with no bills and can be used all over Hong Kong. With crystal clear voice quality and cheap rate plus special IDD rates to China, Thailand and East Asia, it is a popular choice among locals and travelers. Smile CHAT CHAT Prepaid SIM Card makes communication easier for mobile users.

Smile CHAT CHAT Prepaid SIM Card can be found at Shine Cluband major mobile shops. For details, please call 8108 4008.

Starter pack is at $50 whilst physical recharge vouchers are at $50, $100 and $300. Other recharge methods are also available.

Tariff

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Features

Local call to other Smile CHAT CHAT Prepaid SIM Card numbers - $0.05/minute
Local call - $0.12/minute
IDD to China, Singapore, USA and Canada – as low as $0.12/minute(Not including local airtime)
Local SMS to other Smile CHAT CHAT Prepaid SIM Card numbers - $0.1/SMS
Local SMS- $0.7/SMS
International SMS to China, Taiwan, Malaysia, Singapore, Pakistan, India and Bangladesh - $0.07/SMS; SMS to the rest of the world - $1/SMS
Local e-transfer to other Smile CHAT CHAT Prepaid SIM Card numbers
Ring Back Tone
3G Data - 3 days at $38
International Call Forward Service

IDD

To make an IDD call, press:
  • 001 or +
  • country code
  • area code
  • telephone number
  • call

International SMS

  • +
  • country code
  • area code
  • telephone number
  • send

Local e-transfer

To transfer load to other Smile CHAT CHAT Prepaid SIM Cards, press:
  • ✱ 123 ✱ 44 ✱ mobile number of load recipient ✱ load amount
  • call
Load amount can be any value up to $1000 but must integer amount, $0.5 transfer fee. (Only one transfer to the same recipient in the same day)

Ring Back Tone

To listen to a variety of Ring Back Tone, dial ✱ 888 from your mobile.You can download your selection over the phone. Alternatively, you can note the code and press:
  • ✱ 888 ✱ 11 ✱ RBT code
  • call
You can also create and record your own RBT.

365-day 3G Data & Local Call

Only paying $138, you can enjoy 2GB data and 600 minutes of local calls in 365 days. To activate, press:
  • ✱ 133 ✱ 99102 #
  • call

3G mobile data

To enjoy data at as low as $28. To activcate, press:


To check Mobile Number, Balance & Expiry Date
  • ✱ #137 ✱ 137 #
  • call
To check data usage, press: (Not available for unlimited data plan)
  • ✱ #137 ✱ 138 #
  • call

International Call Forward Service

Keep in touch with family and friends, save on roaming charges by forwarding your incoming local call to your overseas number when you are traveling.
To activate, press:
  • ✱✱ 21 ✱ 001
  • country code
  • telephone number #
  • call
To deactivate, press:
  • ## 21 #
  • call

Charge for receiving call from Hong Kong while you are in China is $0.48/minute (Not including local airtime)
Charge for receiving call from Hong Kong while you are in Indonesia is $1.18/minute (Not including local airtime)

For latest rate and promotion, please call our Customer Service Hotline at +852 8108 4008.

Call Forwarding

To forward calls to a designated phone number, press the following short codes on your handset to activate or deactivate the service.
To activate, press:
  • ✱ ✱ 21
  • ✱ telephone number #
  • call
To deactivate, press:
  • ## 21 #
  • call

Call Forwarding : $0.12/minute.
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Recharge Methods

Shinetown Telecom Online Recharge Service

Please click the button below to recharge:
SIM Rechargeview details

Physical vouchers

Vouchers for Smile CHAT CHAT Prepaid SIM Card are available at $50, $100 and $300.
To recharge, press:
  • ✱ # 137 ✱ 14-digit voucher number #
  • call

7-Eleven e-voucher

E-voucher is available at $100 at any 7-Eleven outlets across Hong Kong.
To recharge, press:
  • ✱ # 137 ✱ 18-digit e-voucher number #
  • call

Phone Payment Service (PPS)

  1. Call 18031 (Eng)
  2. Enter your 5-digit PPS Phone Password
  3. Enter Shinetown Telecom’s Merchant Code: 9626
  4. Enter 8-digit phone no. of the Prepaid SIM Card
  5. Press “01 - MVNO” for bill type
  6. Enter recharge amount
Note: 2-days processing time is required by PPS.
You can also recharge by PPS via www.ppshk.com.

Credit card (Visa/Master)

Call our Customer Service Hotline at +852 8102 1229 from 9:00 to 18:00. Minimum recharge is $50. Service hours: Monday to Sunday 9:00 to 18:00.

Internet Banking

You can pay your bill via your own bank’s Internet Banking site. At “Bill Payment’, under “Telecom”, look for “Shinetown Telecommunication Limited” then choose “Prepaid SIM Card Service”.

Note: 3-days processing time is required by Internet Banking.
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